Customer Service officer (internship)

Winalist is the leading platform for booking wine experiences in Europe. On the platform, travelers from all over the world can easily book a visit to cellars in Champagne, a tasting workshop in Burgundy, a stroll through the vineyards in Bordeaux, etc.

Today Winalist has more than 1000 wineries registered on the platform and offers more than 1200 experiences in France, Italy, Spain and Portugal.

We are looking for new talents to help us build the next leader in wine tourism.

You will be our spokesperson with visitors. It's up to you to guide them towards the best experiences and ensure their satisfaction.

Here are, for example, some of the missions that will be entrusted to you:

• Respond to customer requests;
• By fully knowing the available experiences, guide travelers to those that best meet their needs;
• Manage requests from businesses;
• Manage visitor reservations;
• Ensure a good relationship between Winalist and the partner wine estates.

Within our team, you will be in direct contact with our users.

• You are perfectly English-speaking;
• You have good knowledge of a third language;
• You like to travel and organize your stays;
• You like digital;
• Empathy is one of your main character traits;
• Your spelling is impeccable;
• You are interested in wine.