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Who will you be working for?
Our partner is a leading company specialized in the technology, solutions and services connected to queue management.
Their core mission: supporting companies in providing a unique customer journey.
What is this job about?
In this position as Technical Support Technician you are responsible for the support of Spanish- and French-speaking customers.
On a daily basis, you answer inbound calls, mails, tickets etc. to solve customers' problems and answer technical questions.
As in every customer service position, working hours may change from week to week in order to cover the opening hours of the hotline, including Saturday morning on-call duties. But you can take your Saturday shift remote :).
Who is this job made for?
What do you need to apply?
The key skill for this position is the ability to have conversations on technical subjects in both languages!
You can earn some extra points if you did a training or your studies in Informatics, you have knowledge in electronics and speak English fluently.
Important: For this position you have to relocate to Laverune. This small city is located just next to Montpellier in the beautiful south of France 🌞.
What you get in return
Are you ready to jump into a new adventure? It's time to apply! Or tell a friend about this position :)