UnaBiz’s mission is to accelerate data-driven business efficiency for its clients and partners with agility and ingenuity.
The company specialises in sensor product design, manufacturing, and cloud platform services across a hybrid of low-power wide-area (LPWA).
UnaBiz envisions a closely connected world powered by simple technology because we believe in Less is More. By uniting people and technology, UnaBiz aims to create an impact on a massive scale, to help every person and every organisation on the planet live smarter, simpler, and in a more sustainable way.
The Service Delivery department aims at providing excellence and efficiency in the delivery of UnaBiz cloud services to customers while always seeking to increase our value proposition to those customers.
As part of the Customer Support team, the Customer Support Engineer is accountable for:
Regional support request stream
Operator operational support
For a portfolio of our most critical Operators partners (Sigfox 0G Network Operators are external parties owning network deployment, maintenance and operations, but also marketing and sales duties):
Customer Service Delivery practice
For a portfolio of our most critical global accounts, contribute to the Customer Service Delivery Management by ensuring the Service Delivery Management activities:
What we are looking for:
UnaBiz promotes inclusion and non-discrimination, and acts daily in favor of social mix, equality between women and men, and seniors. As a learning company open to diversity, we are ready to welcome extraordinary people and to adapt their jobs. At UnaBiz, we recruit personalities above all!