Intuiface is the world’s premier no-coding platform for creating, deploying, measuring and managing deeply interactive digital experiences. We’re reinventing digital engagement for physical spaces, connecting people to place using interactive options such as touch, sensors, computer vision, RFID, Web APIs, Internet of Things, and much more. More than 1,600 customers in 70+ countries across industries – including retail, hospitality, real estate, financial services, and education – use Intuiface to create interactive experiences for digital signage, kiosks, display walls and sales presentations.
Our customers include large international corporations like BMW, Capgemini, Ikea, Microsoft, Verizon and IBM; retail brands like KitchenAid, Puma or Yves Rocher; and digital agencies or system integrators like Accenture, First Impression or Toshiba. Headquartered in France and Chicago, we believe companies should engage with customers and employees in an open, transparent and personalized way. Care to join us?
Intuiface is looking for a Customer Support Specialist to join our US team.
You’ll be the first line of customer support, responding to support tickets via our help desk system.
You’ll answer customer usage questions about the Intuiface Platform, analyze and identify issues, and work closely with global support and product teams to provide answers, work arounds, updates and resolution.
Previous experience in software customer support is preferred.
You will be responsible for: