Kundeservice / Customer Experience – Norwegian - based in Málaga, Spain

Oslo  - Permanent

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About Next Station

Next Station is an online recruiting platform for international talent. We are building Europe's largest talent network to encourage a more diverse and multicultural human connection going beyond employment borders.

 

If this job is not what you are looking for or you’d like to receive more job offers in Europe, feel free to create a profile on our platform ➡ https://cutt.ly/GtbSYyS

 

Or just check out our website and get more info about living and working abroad :)

 


 

Job description

Who will you be working for?


Our partner is an innovative contact center with offices in more than 20 countries.


Their mission: create smarter people experiences to provide outstanding customer service.


What is this job about?


In this position as Customer Experience Agent you support your partners in strengthening their position in the corporate market.


On a daily basis, you help your clients with their invoices, accounting, contracts, and technical issues, mainly via phone.


Your goal: providing outstanding customer service while being highly efficient.


Your job is key for the company's success. If your clients’ portfolio is growing, your company's brand image and revenue will too!


Profile

Who is this job made for?


  1. For young graduates dreaming about living and working in Spain.
  2. For people who want to change careers and get started in the sales business.
  3. For anyone who loves to work on the phone and cares about great customer experience.


What do you need to apply?


  • Language skills: bilingual level in Norwegian & fluency in English
  • First experience in customer support
  • Overall positive attitude
  • Comfortable working on the phone – one can "hear your smile" :)
  • Ability to handle challenging situations and conflicts
  • Outstanding communicationproblem solving, and listening skills
  • Great technical understanding


Plus: If you are already in Spain and have basic experience in banking and accounting, you are the perfect candidate!


Important: For this position you need to relocate to Málaga, Spain!


What you get in return


  • Opportunity to get promoted quickly (Product Expert, Team Leader, etc.)
  • Paid training during the first month
  • Relocation package: ticket, hotel, city tour, help to find an apartment
  • New modern office in Málaga
  • Stable employer with long-term goals
  • Energetic and ambitious work environment
  • International and inclusive workplace


Are you ready to boost your sales career? You can also share this offer with a friend whom you think is the perfect fit 🙂.

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