Customer Service for Luxury Brands (German/English/French) - Based in Paris

Düsseldorf  - CDI

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About Next Station

Next Station is an online recruiting platform for international talent. We are building Europe's largest talent network to encourage a more diverse and multicultural human connection going beyond employment borders.


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Job description

Our partner is one of the main providers of outsourced customer service for luxury brands. This company has been operating in the sector for more than 20 years. The team includes about 250 people and has offices in Brussels, Milan, New-York, and Paris.

Your Challenge

This job as Customer Service Representative is the perfect opportunity for you to move to Paris and work with all the languages you know!

On a daily basis, you support customers throughout their purchase journey.

In detail, your tasks include:

  • Giving personalized answers to customers via phone, chat or mail
  • Accompanying the clients from the beginning of the purchase process until the end (before, during and after the sale)
  • Assuring the compliance of customer service rules and politics


The Talents You Need

  • Language skills: Proficient in French, English, and German (written and spoken)
  • Dynamic, resourceful, and positive above all
  • Motivated to discover and invest in customer service and e-commerce professions
  • Commercial and result-oriented mind
  • Excellent listening skills
  • Passionate about luxury goods
  • BIG plus: previous experience in the luxury sector
  • Other skills: Empathy, organization, teamwork, multitasking

What You Get

  • High bonus for outstanding performance
  • Opportunity to work for exclusive luxury brands
  • Multicultural team with more than 10 nationalities

Get ready to join the adventure and prove your language skills!

Nice to Know

🌍: Paris, France – 💰: €21k-26k – 📆: Yesterday

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