Luxury client representative - C2 Portuguese, French and English - Paris

Bordeaux  - CDI

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About Next Station

Next Station is an online recruiting platform for international talent. We are building Europe's largest talent network to encourage a more diverse and multicultural human connection going beyond employment borders.

 

If this job is not what you are looking for or you’d like to receive more job offers in Europe, feel free to create a profile on our platform ➡ https://cutt.ly/GtbSYyS

 

Or just check out our website and get more info about living and working abroad :)

 


 

Job description

Our partner is one of the main providers of outsourced customer service for luxury brands. This company has been operating in the sector for more than 20 years. The team includes about 250 people and has offices in Brussels, Milan, New-York, and Paris.


Job Description: All You Have to Know


This job as Customer Service Representative is the perfect opportunity for you to move to Paris and work with all the languages you know!

On a daily basis, you support customers throughout their purchase journey.


In detail, your tasks include:

  • Giving personalized answers to customers via phone, chat or mail
  • Accompanying the clients from the beginning of the purchase process until the end (before, during and after the sale)
  • Assuring the compliance of customer service rules and politics


Profile

Your Profile: The Talents You Need


  • Language skills: Proficient in Portuguese, French, and English (written and spoken)
  • Highly passionate about luxury goods
  • At ease working with computers
  • Knowledge of various CRM
  • Dynamic, resourceful, and positive above all
  • Motivated to discover and invest in customer service and e-commerce
  • Commercial and result-oriented mind
  • Excellent listening skills
  • BIG plus: previous experience in the luxury sector
  • Other skills: Empathy, organization, teamwork, multitasking


What You Get


  • High bonus for outstanding performance
  • Opportunity to work for exclusive luxury brands
  • Multicultural team with more than 10 nationalities


Get ready to join the adventure and prove your language skills!


If this job is not what you are looking for or you’d like to receive more job offers in Europe, feel free to create a profile on our platform ➡ https://cutt.ly/GtbSYyS

 

Or just check out our website and get more info about living and working abroad :)

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