Technical Writer F/H

You are skilled at understanding and writing technical content ? Taking part in the technical development of innovative medical devices for people with diabetes within our Technical Writing team sounds like something for you ? Keep reading !

Created in 2015, Diabeloop gathers the personality, the passion and the skills of more than to 100 (June 2021) talented individuals, in France (Grenoble and Paris) and internationally. All of them feel empowered by the same mission: 

• make our innovations accessible to people living with Type 1 diabetes ; 
• unload their heavy mental burden, so they can live their life without interruption!

In December 2019, Diabeloop completed a 31-million-euro Series B round of funding, setting a European fundraising record in the area of therapeutic artificial intelligence. Two of our solutions received CE-marking: 

• DBLG1 System, an Automated Insulin Delivery system to automate and personalize the treatment of Type 1 diabetes - 2018 ; 
• DBL-hu, a device intended to automate the management of highly unstable diabetes - 2020. 

Diabeloop is now focusing on international commercial roll-out and in this context, we are looking for a Technical Writer to complete our team in Grenoble (partial remote work accepted).

Location : Grenoble (central offices located across from the CEA research facilities) - partial remote work accepted
Type of contract : permanent - full time
Start date : January 2022
Compensation : depending on profile
 
You will be joining our Education team, whose role is to create product training content and technical documentation, deliver training to our French and international distributors, hospital medical teams, and provide internal training to Diabeloop employees. 
 
As a Technical Writer, you will be responsible for writing and managing product documentation (instruction manuals) intended for the final user of Diabeloop products (patients), in close collaboration with all teams involved in the product creation and delivery lifecycle (R&D, quality, manufacturing) in a commercial or clinical context. 
 
Your responsibilities will include:
 

• Working in collaboration with the Education team members to gather information from other departments so as to ensure compliance with the technical file and regulatory requirements.
• Creating and updating technical product documentation based on the collected inputs.
• Managing a Content Management System (CMS).
• Ensuring that the product documentation is user-oriented (for the patient) and written in clear and concise language.
• Developing and setting up the review and update cycles  of the product documentation.
• Managing the translation and localization workflow of the product documentation. 
• Translating some content into French or English.
• Contributing to continuous improvement efforts within the Education team (tools, processes…) and helping promote a quality-oriented culture across departments.
• Depending on experience, you could write, review or approve clinical or technical documentation for clinical or commercial aspects.

You have a bachelor or master’s degree in engineering, in the scientific or medical field and at least 5 years of practical experience, preferably in a regulated (medical device) environment.
 
We are looking for a person with excellent written and verbal communication skills and a strong customer focus. You are detail-oriented,  flexible and are able to manage multiple competing priorities at the same time. You feel comfortable working with limited supervision and in a timeline-driven environment. 
 
Technical skills

• English language skills: native or total fluency
• Experience in technical writing: content development and translation of technical documents
• Familiarity with structured authoring/single-sourcing principles and tools, such as Madcap Flare or Oxygen XML

 
Icing on the cake (not a prerequisite but certainly a plus)

• Familiarity with HTML and online help systems
• Ability to manage a content management and version control system (git) 
• Knowledge of medical device labeling standards (ISO 13485, IEC 62304 & 60601)

 
WHAT WE HAVE TO OFFER

• A company mission that brings meaning and added value to people living with diabetes and their families
• The adventure of a growing scale-up, where much is still in the making
• Great synergy and solidarity among teams
• An opportunity to enjoy autonomy in your work and to contribute proactively to team projects
• Agility and flexibility as the cornerstones of our work environment and culture
• Possibility to work remotely (Home office policy)

ABOUT THE INTERVIEW PROCESS 

• Call with Marjolaine, Talent Acquisition Specialist
• Meeting with Florence, facilitator of the Education team
• Meeting with a member of the Technical Writing team

Phone, video or in person interviews in our offices? Diabeloop can adapt to any situation. In light of the current context, videoconferencing is our preferred option to meet with you.

Does this sound like you? If you want to join a company that gives meaning to your work, apply now! 

For more information about Diabeloop and our products, take a look at our website: www.diabeloop.com