Training Project Manager

Bordeaux  - CDI

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About Next Station

Next Station is an online recruiting platform for international talent. We are building Europe's largest talent network to encourage a more diverse and multicultural human connection going beyond employment borders.

 

If this job is not what you are looking for or you’d like to receive more job offers in Europe, feel free to create a profile on our platform ➡ https://cutt.ly/GtbSYyS

 

Or just check out our website and get more info about living and working abroad :)

Job description

Our partner is the leading European marketplace for refurbished tech devices. 


Their core mission: reducing e-waste! ❤


Your Challenge

As Training Project Manager, you have 2 main tasks: 


  1. Being the main point of contact for the company’s service providers.
  2. Ensuring the agent’s training and making sure they deliver an up to date documentation.


On a daily basis, you develop and update training processes and tools.


Your main tasks include:

  • Building a whole new global catalog training program
  • Updating tools and creating new ones to help service providers offer the best quality
  • Supporting service providers to answer their most tricky questions and find solutions to blocking points 💡
  • Writing and communicating the training team’s vision and values
  • Developing innovative training solutions to train trainers as well as help them train others
  • Building a detailed onboarding program - timeline, expected results, action plan
  • Establishing useful KPIs to keep track of your training results


With your pro-active attitude, you always have an eye on the partners’ website to see whether and where the training can still be improved 🔎.

Profile

The Talents You Need

Basics:

  • Language skills: native French & proficient English (C2)
  • 3 years of training experience in a fast-growing environment 📈
  • Experience in e-commerce or customer care


Your spirit:

  • Pro-active attitude - there’s nothing you can’t do
  • Strong communication and project management skills
  • Organized and structured
  • Working in a start-up sets free all your hidden energy 🤸‍♀️
  • You are a little bit crazy about tech and electronic devices 👾


Are you ready to join this incredible team and contribute your part to saving the environment? 🌳


Special perk with Next Station: You can record a video to make your application stand out!


Nice to Know

🌍 : Bordeaux, France

💰 : €36k + €5k

📆 : Yesterday ;)

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