Customer Director Beauty Communication - Paris 75

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Your main responsibility is to lead the client relationship of the projects for which you are responsible. In this sense, your work embodies the image and the know-how of our structure. You have an important role in the development of the business of the company.

You are notably in charge of:

- Ensure the support and development of a defined client portfolio (France and International), and guarantee the achievement of turnover and expected gross margin objectives;

- Animate and lead, in collaboration with the associated services of Production and strategy / Creative, the development of your clients' projects, by providing supervision of the work of employees.

With regard to customer support and development:

- Establish a privileged relationship with defined clients in order to identify and trigger collaboration opportunities and retain clients at the agency, in order to actively support business development.

- Ensure briefing, and analysis of customer needs;

- Prepare strategic and creative recommendations in close collaboration with the strategy and creation team;

- Negotiate budgets, and build budget proposals in conjunction with the production and strategy / creative team;

- Ensure the follow-up and proper reporting of invoices for campaigns sold in coordination with the production team;

- Ensure the monitoring and proper reporting of turnover and margin associated with your customer portfolio using dedicated tools;

Embody the values ​​of the company and share them:

- excellence: meeting challenges, maintaining a positive posture

- creativity: aesthetics, technologies, organization, management

- listening & respect: attentive to market opportunities as well as to the needs of its employees and partners; respect others and respect yourself, be benevolent

- diversity: cultural, expertise, talents; share knowledge.

Create a privileged and lasting link with all the people associated with the projects, in particular customers, employees, artists, technicians and service providers;

Have perfect written and oral expression in both French and English.