Customer Director Beauty Communication - Paris 75

Paris  - CDI

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Description du poste

Your main responsibility is to lead the client relationship of the projects for which you are responsible. In this sense, your work embodies the image and the know-how of our structure. You have an important role in the development of the business of the company.

You are notably in charge of:

- Ensure the support and development of a defined client portfolio (France and International), and guarantee the achievement of turnover and expected gross margin objectives;

- Animate and lead, in collaboration with the associated services of Production and strategy / Creative, the development of your clients' projects, by providing supervision of the work of employees.

With regard to customer support and development:

- Establish a privileged relationship with defined clients in order to identify and trigger collaboration opportunities and retain clients at the agency, in order to actively support business development.

- Ensure briefing, and analysis of customer needs;

- Prepare strategic and creative recommendations in close collaboration with the strategy and creation team;

- Negotiate budgets, and build budget proposals in conjunction with the production and strategy / creative team;

- Ensure the follow-up and proper reporting of invoices for campaigns sold in coordination with the production team;

- Ensure the monitoring and proper reporting of turnover and margin associated with your customer portfolio using dedicated tools;

Description du profil

Embody the values ​​of the company and share them:

- excellence: meeting challenges, maintaining a positive posture

- creativity: aesthetics, technologies, organization, management

- listening & respect: attentive to market opportunities as well as to the needs of its employees and partners; respect others and respect yourself, be benevolent

- diversity: cultural, expertise, talents; share knowledge.

Create a privileged and lasting link with all the people associated with the projects, in particular customers, employees, artists, technicians and service providers;

Have perfect written and oral expression in both French and English.

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