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The Performance Analytics Manager (PAM) is responsible to lead the performance management pillar in the Regional Performance analytics team. This role is the EMEA touch point to collaborate and network for Metrics and Analytics with the Global teams and other Regions.
The role will include developing and implementing Performance capabilities to the workstream stakeholders, shaping the analytics roadmap for the Segment in alignment with E2E Segment lead and Regional vision. In addition, managing and maintaining the data, publishing the necessary dashboards on monthly basis while providing meaningful and timely analytics and ad hoc support to EMEA Functions for identification of opportunities (Cost Improvement Projects) and challenges (Performance).
The role will collaborate effectively with the Distribution, Customer Service and Regional Deliver Excellence teams as well as other Regional Functions for timely and accurate submission and consolidation of inputs to the monthly forums.