Administrator - Dynamics 365 Finance and Operations (ERP)

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• Ensures the reliable performance of ERP systems.
• Troubleshoots and resolves any ERP related hardware, software, user access or other problems.
• Coordinates new software releases, fixes and upgrades with technical teams and users
• Provide ongoing context sensitive and technical support to customers; track customer issues and issue remediation; escalate issues when appropriate
• Document/update business and data requirements, workflows, and logical processes used to configure ERP and third-party systems
• Maintain and update project plans and client-specific documentation; assist with regular client reporting
• Assist Implementation teams with discovery, documenting requirements, defining scopes of work, and writing proposals
• Provide end-user training and documentation on implemented solutions

1. Minimum 3 years in system administration
2. Confirmed experience as a key user of an ERP or as a functional administrator on tools such as Dynamics 365 Finance and Operations 
3. A strong appetite for ERP
4. Knowledge of finance and operations - asset
5. Good interpersonal relationship
6. Result and business oriented
7. Fluent English and French