BtoB - business development assistant

Altaï DMC is a network of destination Companies specialized in nature and adventure travel for over 25 years. We are deployed all over the world and operate tour in more than 25 destinations. Altaï DMC is a brand of the Altaï group which brings together around a hundred employees in France who are passionate about travel and the outdoors, and around thirty local agencies around the world.

Our Purpose: “Travel to meet nature and people to make the world a better place”.

Our values, Passion, Team Spirit, Sincerity and Responsibility, transmit what we are deep within ourselves and drive us on a daily basis in our relationships with our colleagues, our travelers and our partners.

By joining us, you will join a great, united, enthusiastic and dynamic team, all passionate about travel. In the office you will have a view of the mountains, often something to snack on in the kitchen, and you will hear about the Northern Lights, desert and mountains. You will sometimes work alone and independently and sometimes in a team but always coached and supported by our manager.

Our job opportunities are for everyone. Joining Altaï DMC means joining a responsible and inclusive company and team.
https://www.altaigroup.travel/

Missions:

The primary mission of a Business Development Assistant in the travel industry, focusing on business-to-business (B2B) interactions, typically revolves around facilitating the growth and expansion of the company's business relationships and partnerships.

Here are the top three missions of this role:

1. Develloping Partnerships: The Business Development Assistant works to identify potential business partners within the travel industry, such as travel agencies, tour operators, hotels, airlines, and other service providers. Their mission is to initiate contact, establish rapport, and cultivate mutually beneficial relationships that can lead to collaborations, joint ventures, or distribution agreements.

2. Supporting Sales Efforts: Another critical mission is to provide support to the sales team in securing B2B clients and expanding the company's client base. This may involve assisting with lead generation, preparing sales presentations and proposals, coordinating meetings or events, and following up on leads to ensure a smooth sales process.

3. Enhancing Customer Satisfaction: Beyond acquiring new clients, the Business Development Assistant plays a crucial role in maintaining and enhancing existing client relationships. This includes addressing client inquiries or concerns promptly, providing exceptional customer service, and seeking feedback to identify areas for improvement. By ensuring client satisfaction, they contribute to client retention and long-term business success.

Overall, the mission of a Business Development Assistant in the travel industry is to foster partnerships, support sales efforts, and enhance customer satisfaction to drive business growth and success in the B2B segment of the travel market.

Required profile

• Multilingual Communication: The ability to fluently speak and write in english and French is a crucial skill for effectively communicating with clients, partners, and stakeholders from different linguistic backgrounds.

• Industry Knowledge: Understanding of the travel industry, including key players, market trends, popular destinations, and emerging opportunities.

• Customer Service: Ability to provide exceptional customer service to B2B clients, addressing inquiries, resolving issues, and building strong relationships.

• Sales Support: Assisting in the sales process by preparing sales materials, conducting market research, and coordinating meetings or presentations with potential clients.

• Organization: Strong organizational skills to manage multiple tasks simultaneously, prioritize workload, and meet deadlines in a fast-paced environment.

• Attention to Detail: Thoroughness and attention to detail in all aspects of work, including data entry, documentation, and ensuring accuracy in client communications and contracts.

• Team Collaboration: Ability to collaborate effectively with sales teams, marketing professionals, and other departments to support business development efforts and achieve common goals.

• Tech Proficiency: Proficiency with relevant software and tools used in the travel industry, such as booking systems, customer relationship management (CRM) software, and Microsoft Office suite.

• Problem-Solving: Strong problem-solving skills to address client concerns, overcome obstacles in the sales process, and identify opportunities for improvement.

• Adaptability: Flexibility to adapt to changing market conditions, client needs, and company priorities, while remaining proactive and responsive to emerging opportunities.