Customer relationship officer internship - Italian market

Bordeaux, FranceInternship  (5 month)

About  SamBoat

The leader in online boat hire, SamBoat has quickly established itself as the most innovative company in the sector. In 2014, SamBoat was born to democratize boating by making it possible to hire boats from individuals and professionals in just a few clicks. Inspired by major successes such as Airbnb and Yescapa, SamBoat is expanding all over the world and needs the best profiles to take part in its growth.

SamBoat attaches great importance to the well-being of its employees and has already been awarded the Happy At Work startup label.

Job description

As a member of our Customer Care team, you'll support our customers throughout their journey with SamBoat.

You will be responsible for the following tasks:

  • Meet customer needs;

  • Handle calls and emails from French and international customers;

  • Provide tailor-made offers adapted to customers' needs;

  • Contact owners by telephone and e-mail;

  • Handle disputes;

  • Ensuring the quality of the SamBoat service.

Profile

The perfect future team member:

  • Native Italian speaker

  • Fluent in several languages (including French & English)

  • Perseverance and a sense of service

  • Good interpersonal and commercial skills

  • Comfortable with IT tools

  • Bonus: knowledge of the nautical world


Why join us?

  • To be part of a supportive, cosmopolitan & human-sized team of customer relations experts with whom to build a project and grow!

  • To evolve in a hyper-dynamic environment

And above all: If you like to learn in an enriching environment with a start up spirit: then don't wait any longer to apply!


Benefits:

  • Meal tickets, aperitifs, boat trips!

  • Free boat licence! (That rocks!)

  • Possibility of teleworking depending on autonomy (up to 3 days / week)

Details about the job
Bordeaux, France
Internship (5 month)
Operations
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