Customer Service Specialist Fleet Operations (m/f/d)

Build the Future of Mobility with Fleet Logistics

Fleet Logistics has been shaping the international mobility services market since 1996. Today, we operate in 29 countries and manage more than 180,000 vehicles worldwide—backed by over two decades of expertise in fleet and mobility management.

We work across all industries, partnering with our customers to help them reach their goals through high‑quality operational and strategic solutions.

Joining Fleet Logistics means becoming part of a passionate, collaborative, and international team. We offer an environment where you can grow, take responsibility, and continuously develop your skills in fleet management—within a company that is a Europe‑wide leader in its field.

Grow with us. Shape mobility. Make an impact.

Fleet Logistics operates across Europe, providing high‑quality operational and strategic fleet solutions. Joining us in Prague means becoming part of a passionate, collaborative, and international team where you can grow, take responsibility, and continuously develop your skills in fleet management and data-driven operations. Start immediately and help us shape mobility with impact.

Your Responsibilities:

You will be responsible for a wide range of operational and administrative tasks within fleet management. Your work will directly contribute to higher customer satisfaction and the continuous optimisation of internal processes. 

Fleet Management 

• Independently manage an assigned vehicle fleet 

• Monitor deadlines and key dates for customer fleets with a high level of accuracy 

• Track vehicle entries and exits throughout the lifecycle 

• overall support of account management 

Order & Contract Management 

• Request quotations in line with customer‑specific framework agreements 

• Order vehicles from dealerships and coordinate follow‑up activities 

• Request, monitor, and manage leasing contracts 

• Organise vehicle registrations in cooperation with external partners 

• Order fuel cards and manage related administrative processes 

• Physically handing over, collecting and relocating vehicles when required.  

• Perform additional administrative tasks related to fleet operations 

This is your profile to be successful in this role:

• Minimum 2 years’ experience in Fleet Management with back-office and support positions 

• Excellent communication skills, written and verbal, 

• Valid category B driving licence and confidence in driving passenger vehicles.  

• an University Degree would be a plus 

• Native Polish & excellent level of English (both written and verbal) 

• proficient in Excel 

• proven track of being a quick learner that is enthusiastic, "hands-on" and has a "can-do" attitude 

• dedicated and committed to a positive customer experience 

• reliable and accountable team player. 

• highly organised and have excellent planning skills and love detail 

Your Benefits

We appreciate what our employees achieve. Our recognition goes beyond salary – with modern benefits that support you individually.

• full‑time contract

• International working environment & language courses

• Hybrid working possible after the probation period (contingent on business requirements)

• Meal vouchers / Lunch card

Corporate life insurance and private health insurance plan

Salary Package

fixed salary PLN 4,806 – 9,000 gross per month depending on the candidate's experience and qualifications PLUS quarterly performance bonus scheme