D365 CE Lead Functional Consultant

Valletta, Malta Permanent


Aizen Recruitment, international Headhunting, and Recruitment company, for one of its client IT solutions provider (ERP, CRM, e-commerce, and Cloud Solutions mainly), is looking for a D365 CE Lead Functional Consultant
Localisation: Malta, Valletta (the company handle work permit obtention)
Permanent and full-time contract (NO REMOTE - NO FREELANCE)

  • Fix salary according to skills and experience: according to profile
  • Health insurance for you and your family
  • Life insurance
  • Paid one way flights from current location to Malta
  • Visa + work permit processing
  • Performance bonuses (Performance bonus can go up to 15% of basic salary which is dependant on the performance of the company and the employee.)
  • Mobile device & contract
  • Pension contribution
  • Car allowance of 2,300 p.a
  • Fuel Allowance on 1,560 p.a
  • Relocation allowance & assistance
  • Paid Certification to further develop career

Details about Visa - Work Permit and Permanent Residency
1. The company will apply for a Single Permit – it combines a permit to reside and work
 You will then apply for a Schengen work visa, also called a type D visa.
2. The visa is usually given for 3 months, by this time you would have applied for the residence permit, once you have the blue receipt and ID card, you wouldn’t need the visa anymore. You would still be able to roam freely in the Schengen.
3. Once you have been for 5 years, you may apply to become a permanent resident. This involves a lengthy application process incorporating paperwork as well as language and culture classes. 

Job description

  • Organization, management and documentation of workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams;
  • Working with onsite engagement team & client team to gather requirements, determine expectations & finalizing deliverables;
  • Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client’s requirements;
  • Leading the solution on a work stream, making design decisions and creating solution documentation;
  • Demonstrating excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation;
  • Delivering high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customizations;
  • Creation of high quality and sustainable client solutions and project documentation including support for testing activities;
  • Delivering all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget;
  • Contribution to activities as required including building demo and proof of concept solutions for various client presentations;
  • Creation of Dynamics 365 solutions and industry templates
  • Meeting and exceeding customer expectations of business knowledge, skills and behavior;
  • Identifying business/project/support risks and mitigate or communicate as necessary;
  • Communicating progress updates to relevant parties both formally and informally;
  • Practice development activities such as defining and configuring industry specific solutions;
  • Supporting and doing people management, people development & career progression support, performance assessment and management
  • In all activities, ensuring timely completion of internal processes and mandatory training;
  • Working on own initiative and with minimal support if needed;
  • Carrying out additional duties as may occur from time to time as instructed and agreed by the management team;
  • Representing Microsoft Business Solutions team in a professional and positive manner.
  • Awareness of product roadmap and the content of future releases of D365FO and upselling and company capabilities


  • Confident in abilities and can demonstrate this in front of the client
  • Works independently as well as in a team environment
  • Manages time and multiple tasks accordingly
  • Thinks clearly and calmly under pressure
  • Solves complex problems with creative solutions
  • Places emphasis on client satisfaction
  • Desires to constantly assess and incorporate new technologies and software into their skillset
  • Promotes the Values of our company
  • Good communication skills
  • A University graduate with relevant degree within a computing or business discipline;
  • Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable
  • Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors;
  • Minimum 10+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must;
  • At least 5 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service;
  • Strong exposure to presales;
  • Conducting interviews to hire talent;
  • Mentoring juniors;
  • Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI);
  • Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customizations and development of Business Data Models for different solutions;
  • Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
  • Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes
  • A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals
  • A proven ability to develop a clear understanding of clients’ needs and the ability to incorporate them into a solution
  • Experience of consultancy roles in software delivery
  • Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies
  • Adept at Business Requirement Analysis
  • The ability to see the greater picture and suggest solutions both within and outside the current implementation
  • Project documentation experience especially for work packages to be implemented by offshore teams
  • Business process mapping, modelling and documentation knowledge
Details about the job
Valletta, Malta
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