Field Services Parts Coordinator

Massilly North America Inc. is a member of the Massilly Group headquartered in France. We are a progressive manufacturer of metal twist caps for the food and beverage industry. We are committed to providing a safe and respectful work environment that supports our 200+ employees in reaching their full potential.

About the role:

In this role, the Field Service Parts Coordinator will provides service for our customer base at various site locations, or service centers, within the U.S. and Canada.  This position will works closely with customers to identify, order, and ship parts needed for the maintenance of machines in the field.

What you’ll do:

• Carry out Inventory Management - ordering, receiving, shipping, and cycle counts.

• Identify parts, quote, and ship as necessary.

• Order, expedite, and notify customers when replacement of a product is necessary.

• Maintain and replace equipment, tools, and supplies used directly for the Field Service Department.

• Maintain and organize the showroom/ parts area for safety and cleanliness.

• Prepare quotations for customers and reports for management

• Assist Technicians with machine setup as needed

• Responsible for reporting all Food Safety contamination immediately to their direct Supervisor

What you’ll bring to the role:

• Minimum 2 years of experience in a coordinator or administrator role, preferably in a fast-paced    manufacturing/ industrial/ commercial environment

• Working knowledge of machinery, electrical and general mechanics would be an asset.

• Ability to read and work from electrical and mechanical schematics and diagrams would be an asset.

• Ability to lift 50 lbs. Unassisted

• Intermediate Google Suite/ MS office

• Intermediate level English (verbal and written)

What we offer:

• Compensation package: $50,000 - $55,000 CAD annually + profit share 

• 3 weeks vacation per year

• Employer paid health and dental benefits along with group RRSP

• Collaborative team environment with a focus on providing a safe working environment

• PPE reimbursement, including safety boots

• Paid professional development 

• Award winning culture recognized by Waterstone Human Capital

Reason for vacancy: Existing Headcount

Our Talent Process:  At MNA, we value the human element of our recruitment process. We do not use artificial intelligence (AI) or automated systems to screen, assess, or select applicants for this position. Every application submitted is reviewed and evaluated by a member of our human resources or management team.

We thank all applicants for their interest; only those selected for the interview will be contacted.

Massilly North America Inc. is an equal opportunity employer. If you require any accommodation for a disability, we invite you to inform us.