Human Capital Administrative Manager

Vista Group is a financial services holding company whose objective is to become a world-class pan-African financial institution and to participate in economic and financial inclusion across Africa.

Vista has established partnerships with several international financial institutions in order to implement its growth strategy in the MSME sector (SME banking services, leasing, factoring, microfinance, women's banking services, etc.), trade and supply chain financing, corporate banking as well as bancassurance.

Vista Group is ambitious in seizing all opportunities in its markets in order to become a leading financial institution through innovative banking and insurance products. 

About Vista Bank Gambia:

Pan-African Ambition Driving Growth. A leading player in the Gambian banking sector, Vista Bank leverages a strategic network and strong momentum fueled by major national infrastructure projects. Driven by cutting-edge digital innovation and unique customer proximity, the bank is the partner of choice for corporates, SMEs, and individuals. Joining us means integrating an ambitious pan-African group within a transforming market, offering an agile environment and large-scale development prospects.

Vista Bank Gambia is present in nine (9) locations across the country.

• Vista Bank has a full suite of products and services for all the segments of the market: Corporate Banking,

• SME (Small & Medium Size Enterprises) Banking and Consumer Banking.

Our Digital Banking Services include Mobile Banking, Internet Banking and SMS Banking.

Our Card Services proposes Visa Debit Cards (Classic, Gold and Platinum) with a network of eight (8) ATMS.

For more information, we invite you to visit our website : https://vistabankgroup.com

The HC Administrative Manager will be responsible for managing employee records, compliance matters, payroll coordination, and the implementation of HR policies and procedures in alignment with Gambian labor regulations and banking industry standards.

Key Responsibilities :

1. Employee Records Management:

   Maintain accurate and confidential employee files, personnel records, and documentation in compliance with data protection regulations.

2. Regulatory Compliance:

   Ensure strict adherence to Gambian labor laws, banking sector regulations, and international compliance requirements specific to financial institutions.

3. Payroll Administration:

   Coordinate with payroll systems, verify employee data accuracy, and ensure timely processing of salaries and benefits.

4. HR Policies & Procedures:

   Develop, implement, and communicate HR policies tailored to the banking sector and local regulatory requirements.

5. Recruitment Support:

   Assist in the recruitment process, including candidate screening, interview coordination, and onboarding procedures.

6. Employee Relations:

   Handle employee inquiries, grievances, and disciplinary matters with professionalism and confidentiality.

7. Documentation & Reporting:

   Prepare HR reports, audits, and compliance documentation for management and regulatory bodies.

8. Data Management:

   Manage HRIS (Human Resources Information System) and maintain data integrity across all HR systems.

Education

Bachelor's degree in Human Resources, Business Administration, Law, or related field.

Experience

• Minimum 5 years of HR administration experience within the banking or financial services sector, with demonstrated knowledge of banking-specific regulations and operational requirements.

• SHRM certification or HR professional qualification is highly preferred.

 Hard skills

• HRIS Systems Proficiency: Advanced knowledge of HR management software and database systems (SAP SuccessFactors, Oracle HR, or similar platforms preferred).

• Payroll Software Expertise: Proficiency in payroll processing systems and wage calculation tools.

• Microsoft Office Suite: Mastery of Excel (advanced formulas, pivot tables, data analysis), Word, and PowerPoint.

• Data Analysis & Reporting: Ability to generate, analyze, and interpret HR metrics and performance dashboards.

• Legal & Compliance Documentation: Strong ability to prepare, review, and maintain regulatory documentation and compliance records.

• Email & Communication Tools: Professional proficiency in email management and internal communication platforms.

• Fluency in English (written and oral).

Soft skills

• Strong attention to detail and accuracy in record-keeping and documentation

• Excellent organizational and time management skills

• Discretion and confidentiality in handling sensitive personnel information

• Ability to work independently and manage multiple priorities

• Strong interpersonal and communication skills

• Problem-solving ability and proactive approach to process improvements

• Knowledge of employment law and regulatory frameworks in Gambia

• Customer service orientation and professional demeanor.