IAM Specialist Junior

Cyclad est une société de conseil internationale opérant dans les secteurs IT/ICT, fournissant des solutions d'externalisation pour les services RH et IT

🌎Localisation : Rabat

📃Contrat : CDI

🏠Télétravail : 3 jours/semaine

Missions principales 👩💻:

 

·        Manage shared resources on NAS (Network Attached Storage).

·        Administer accounts and groups on Active Directory.

·        Administer server administrator accounts.

·        Manage user/shared mailboxes on Global Email & Office 365.

·        Maintain employee records on the group directory.

·        Manage GIR (Group Identity Registry) communities.

·        Handling service requests related to access management operating within established guidelines and in a timely manner to meet defined Service Level Agreements (SLAs)

·        Handling incidents related to access issues operating within established guidelines and in a timely manner to meet defined Service Level Agreements (SLAs)

·        Participate in projects aimed at updating internal regulations and work tools.

·        Oversee continuous improvement projects.

·        Maintain service accounts.

·        Administer application accounts.

·        Handle CyberARK support accounts.

·        Participate in the monthly dashboard for incident and access requests.

·        Produce a management dashboard for requests and incidents.

·        Provide monthly analysis of service level trends.

·        2 years of expertise.

·        Expertise as a system administrator is required.

·        ITIL certification would be desirable

·        English and French environment - Mandatory

·        Expertise in environments: WINDOWS 10 & Server

·        Expertise in Active Directory

·        Expertise in ITIL processes

·        Expertise in Office 365 & AZURE Active Directory

·        Expertise in Powershell

·        Expertise in business applications - preferred

·        Expertise in programming/scripting- preferred