Non Voice & Chat Process & Mail Process

Télétravail, IndeÉtudiant

À propos de  Advance India Tech

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Le poste


Roles and responsibilities:

  • Supporting end customers via various communication channels including - mailslive chatsocial media and on calls.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Provide accurate, valid and complete information by using the right methods/tools.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

What you need :

  • Excellent written and verbal communication skills.

  • Exemplary people and communications skills.

  • Minimum 6 months to 2 years of experience working as Customer Support Executive,approachable, and a team player with a learning and forward-thinking mindset.

  • Creating delightful customer relationships which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments.

  • Only Graduates can apply.

Profil recherché

Salary 22500 to 59500 per month

Contact HiringManager Whatsapp9079400362

Détails sur le poste
Télétravail, Inde
Étudiant
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