Parts Coordinator (15 - month contract)

At Massilly North America (MNA), we don’t just make caps—we seal North America’s  favorite food and beverage brands. As the North American powerhouse of the global Massilly Group (est. 1911), we drive the industry forward with cutting-edge, high-speed manufacturing.

We offer the best of both worlds: the global muscle of a multi-national leader and the fast-moving, family-feel agility of a local partner. If you’re looking to build a career at the intersection of high-tech automation, sustainable packaging, and world-class innovation, you belong at MNA.

About the role:

Massilly is seeking a Field Service Parts Coordinator for a 15-month contract to manage parts procurement, logistics, and ensure inventory availability across North America. Supporting both Massilly Services and our customer base, you will order and stock inventory, prepare accurate quotes, and dispatch shipments to keep field operations running smoothly. If you thrive managing multiple priorities and taking ownership of inventory, we’d love to connect! 

What you’ll do:

• Maintain accurate stock levels, organize parts, conduct quarterly cycle counts and manage backorders

• Source, order and track parts from suppliers, coordinating deliveries.

• Work with the customer/technician to identify parts required, quote to customers, and ship as necessary.

• Emergency Order, when expedited or emergency order, ensuring the shipment is picked up or delivered to shipper for time critical orders

• Maintain and replace equipment, tools, and supplies used directly for the Field Service Department.

• Maintain and organize the showroom/ parts area for safety and cleanliness.

• Prepare quotations for customers and reports for management

• Assist Technicians with machine setup/customer enquiries as needed

• All other duties and tasks  as assigned 

What you’ll bring to the role:

• 2+ years of experience in the role of coordinator or administrator, preferably in a fast-paced manufacturing/ industrial/ commercial environment

• Ability to lift 50 lbs. unassisted from the floor to waist level

• Intermediate Google Suite

• Intermediate level English (verbal and written)

What we offer: 

• Compensation Package: $47,000.00 - $53,000.00  CAD annually

• 3 weeks vacation per year

• Employer Paid Health and Dental Benefits

• PPE reimbursement, including safety boots

• Collaborative team environment with a focus on providing a safe working environment

• Paid professional development 

• Award winning culture recognized by Waterstone Human Capital

Reason for vacancy: Existing Headcount 

Our Process:  At Massilly North America, we value the human element of our talent process. We do not use artificial intelligence (AI) or automated systems to screen, assess, or select applicants for this position. Every application submitted is reviewed and evaluated by a member of our People & Culture team. 

We thank all applicants for their interest; only those selected for the interview will be contacted.

Massilly North America, is an equal opportunity employer. If you require any accommodation for a disability, we invite you to inform us.