QA Cloud Engineer

À propos de CYCLAD MAROC

Cyclad est une entreprise internationale, fondée en 2007, qui propose une gamme complète de services numériques et d'externalisation. Grâce à son expertise et à son réseau mondial, Cyclad accompagne les entreprises dans leur transformation digitale, en leur fournissant des solutions sur mesure adaptées à leurs besoins spécifiques.

 Domaines d'expertise

 Cyclad intervient dans plusieurs domaines stratégiques :

• Externalisation des processus métiers (BPO) : Gestion des fonctions non stratégiques des entreprises (service client, support technique, etc.).

• Recrutement IT et services RH : Recherche, sélection et gestion de talents, notamment dans le secteur informatique et technologique.

• Gestion de projets technologiques : Mise en place et supervision de projets IT, intégration de systèmes et développement de logiciels.

• Support informatique : Assistance technique et maintenance, gestion des infrastructures IT.

Valeurs de l’entreprise

 Cyclad place l’humain au cœur de ses activités. Ses valeurs clés incluent :

• L’excellence : Offrir des services de haute qualité, adaptés aux besoins des clients.

• L’innovation : Intégrer les dernières technologies pour répondre aux défis numériques.

• La flexibilité : Proposer des solutions personnalisées pour chaque client.

• L’engagement : Soutenir les entreprises à chaque étape de leur croissance.

 Présence internationale: 

Cyclad est présente dans plusieurs pays d'Europe, d'Afrique et d'Asie, avec des bureaux en France, en Pologne, au Maroc, et ailleurs. Cette présence mondiale permet de répondre aux besoins de clients locaux et internationaux, avec une connaissance approfondie des marchés locaux.

As a QA Engineer, you will join the IAAS Product Quality Assurance Team.

The role of the QA team is to continuously control/improve the quality of the Cloud IAAS product (MPI). As such, it is a central team that works across the board, managing the testing activities, environments, measurement, best practices and providing support for the users and the component teams.

Involved from the design of developments to the production, the team’s goal is to achieve the expected level of quality of service while allowing the enrichment of the offer to meet the customer’s needs.

A QA Engineer works closely with:

• The QA lead to execute the test strategy, report on testing activities & defect status

• The product owner to find/report gaps in the business logic and ensure that the software is creating value for the customer

• The developers (AZURE and AWS Competency Centers) for the BAU acceptance testing and the bugs fixing

• The entity experts for support purposes, demos, and documentation

This position will also review product documentation and track quality assurance metrics while monitoring all stages of product development to identify and resolve system defects & meet quality standards.

Responsabilities:

• Reviewing requirements, specifications, and technical design documentation to understand the testing scope.

• Implement, tests, and document Azure or AWS infrastructure and networking concepts and solutions

• Administered Azure or AWS environments, including VM creation, management and post-configuration.

• Validation of implemented security and compliance measures across Azure and/or AWS infrastructure.

• Build detailed, comprehensive and well-structured test cases for manual testing

• Perform root cause analysis for production errors, investigate and resolve technical issues report on testing activities & defect status

• Review product documentation and track quality assurance metrics

• Monitor all stages of product development to identify and resolve system defects & meet quality standards

• Find/report gaps in the business logic and ensure that the software is creating value for the company

• Work with developers to ensure BAU acceptance testing and bug fixing

Technical skills:

• cloud & infrastructure consultant, with good knowledge and hands-on experiences in the Cloud providers: Azure and/or AWS

• Infrastructure as a code for cloud, strong knowledge of Terraform enterprise.

• CI/CD: Gitlab, Jenkins

• Confident in deploying and testing Azure resources through DevOps CI/CD pipeline

• Knowledge of using ARM templates and Azure CLI

• Knowledge of using AWS service catalogue.

• Knowledge on Ticketing tools preferably Jira/Xray.

  Other competences:

• Hands-on mentality

• automation, test-first, and continuous delivery

• Agile working with e.g. SCRUM, Kanban, SAFe

• Proficient in reading, writing, and communicating in English

• Good communication skills

• Proactivity (e.g. self-training skills)

• Creative thinking

• Problem-solving mindset

• Flexibility and adaptability

• Multicultural environment experience