Regional Mpesa Sales & Distribution Butembo

Afrik Intérim HR services est un fournisseur de solutions de ressources humaines de premier ordre.

S’inscrivant dans une logique partenariale, d’amélioration continue et orienté vers la performance, Afrik Intérim HR Services vous accompagne dans la gestion de votre Capitale Humain de manière efficace et efficiente afin de garantir l’atteinte de vos objectifs de manière durable.

Fort d’une expérience de plus de 20 ans, nous travaillons au rapprochement des Hommes et des Entreprises, en RDC.

Nous recrutons Un Regional Mpesa Sales & Distribution Butembo, pour le compte d'un de nos clients qui évolue dans le secteur de la Télécommunication.

The incumbent will be Responsible for market management across his regions or sector and Supervise Regional Sales activities. He will lead one region/Pool in terms of availability of E-Money/Cash, POS visibility, price/commission respect and quality of services. Will lead TDR and supervise all commercial activities including partner’s on boarding in the system for areas belong to him.

Key accountabilities and decision ownership :

• Ensures that the product brand is visible in His/her Region

• Set and manage Trade Developers call routines and review for rest of team

• Set performances targets for Trade Developers and review for rest of team

• Review performances of agents with aggregators

• Plan Mystery shopping, brand audit, agent audits

• Ensure that all outlets have float/cash availability within the set standards

• Ensure that agent issues are addressed within SLA

• Ensure that customer issues in outlets are addressed

• All sales Trade Developers have reports and tools to carry out their roles

• Ensure that all planned activities are executed by the sales Developers

• Address agent disputes/aggregator issues

• Supervisor will be accountable for Trade Malpractices

Ensure the management of Trade Developers/Partners.

• Manage distribution partners/Banks

• Consistently interacting with external partners and other department within and outside the organisation.

Control and manage liquidity level on daily basis

• Ensure the implementation of all promotion in his area

• Ensure visibility deployment and evaluation

• Ensure creation and deployment of agents and walkers

• Ensure regular reports are shared with the management team

Key performance indicators :

• Float level

• Market share in terms of customers and revenue

• Mpesa penetration in GSM base

• Share of Visibility and customers NPS in his region

• Revenue generated

• Out of Stock level

• Acquisition Net add

• Excellent Oral and written communication

• Excellent in Planning and organization

• Customer and action oriented

• Bilingual- English (Level 4) and French (Fluent)

• Ability to work under pressure and stress

• Multi task and ability to handle complexity

• Good computer user knowledge skills (Excel, PPT and Word)

• Sound interpersonal skills

• Attention to details

• Good numeracy/analysis skills

Must have technical / professional qualifications:

• Proven work experience as a commercial/sales skill

• Computer literacy (Excel, PowerPoint, Word)

• Excellent organizational skills, with an ability to prioritize important projects

• Strong communication skills and capability to manage conflict

• Sales techniques

• A bachelor's degree in Business Management, Economics or related degree from a 4-year college or university is a requirement for a career in Sales and distribution

• Sales experience is key

• Business Development Approach is required

• Vodacash processes knowledge would be an advantage