Sales and Marketing Support Specialist

🚀 Join the Team VERDOT via a VIE contract (you'll be employed by Business France to work for Verdot) : Sales and Marketing Support Specialist in Boston Area, MA, US !

🔬 About VERDOT:  

Verdot is a leading downstream bioprocessing technology company, founded in 1950 and headquartered in Riom, France. Verdot focuses on downstream purification solutions for the biopharmaceutical and food processing sectors including chromatography columns, chromatography systems, and tangential flow filtration systems. Chromatography and tangential filtration are well-known unit operations used to purify, concentrate, and separate biomolecules across a wide array of modalities from monoclonal antibodies (mAbs) and recombinant proteins to adeno-associated virus (AAV), lentiviral, and mRNA-based vaccines.  

Verdot’s global customer base includes research and development, emerging biotech, biopharma and contract development and manufacturing organizations (CDMOs). Verdot is a specialist in the design and manufacture of fully customized, high-quality products that will enable the advancement of new therapeutic treatments along with a sustainable approach to make those biologics affordable and available to patients. We set up a US subsidiary in 2023, and with the expansion of our presence in North America, we are seeking a dynamic Sales and Marketing Support Specialist to join our team. 

Verdot is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Verdot, we value diversity and the existence of similarities and differences, both visible and unseen, found in our workforce, workplace and throughout the markets we serve.   

As a Sales and Marketing Support Specialist at Verdot North America, you will play a crucial role in supporting our sales and marketing teams to drive business growth in the downstream purification sector of the biopharma industry. This position involves a combination of administrative, analytical, and communication tasks to ensure seamless coordination between sales and marketing efforts. 

🔧 Responsibilities :

1. Sales Coordination : 

   ✅ Engage in sales prospecting activities

   ✅ Maintain accurate and up-to-date records of such activities and customer interactions.

   ✅ Assist the sales team in supporting client accounts, and ensuring timely delivery of products/services.

   ✅ Collaborate with internal departments to address customer inquiries and resolve issues promptly.

2. Marketing Support : 

   ✅ Collaborate with the marketing team to execute campaigns and promotional activities.  

   ✅ Manage the distribution of marketing materials and ensure they align with brand guidelines. 

   ✅ Assist in organizing and coordinating events, scientific conferences, and other marketing initiatives. 

3. Data Analysis : 

   ✅ Compile, analyze and report quarterly on key performance indicators (KPIs) and market trends. 

   ✅ Generate monthly reports to measure the effectiveness of marketing campaigns and initiatives. 

4. Costumer Engagement : 

   ✅ Build and maintain positive relationships with clients, providing exceptional customer service.

   ✅ Gather customer feedback and share insights with the sales and marketing teams to enhance product/service offerings.

5. Communication : 

   ✅ Communicate effectively with both internal teams and external clients 

   ✅ Draft and edit written materials such as emails, proposals, and presentations tailored to the biopharma industry.

6. Customer Relationship Management (CRM) : 

   ✅ Support Customer Relationship Management (CRM) system management – identify and propose ways to streamline interactions

   ✅ Customize CRM to capture relevant information about clients, integrate it with other tools, and provide comprehensive training to the team.

   ✅ Utilize CRM capabilities for customer segmentation, process automation, and sales metrics reporting

7. Digital Media :

   ✅ Create, manage and post content at regular intervals to maintain a strong social media presence.

   ✅ Develop and execute content marketing strategies, including blog posts and articles showcasing Verdot’s expertise.

   ✅ Implement targeted email campaigns integrated with our CRM.

   ✅ Host webinars and virtual events to showcase Verdot’s product portfolio

   ✅ Manage our targeted online advertising campaigns on platforms like Google Ads.

Qualifications :

📌Bachelor’s degree in Business, Marketing, or a related field. 

📌Demonstrable experience in sales and/or marketing roles within the biopharma or comparable industry; Biopharma or downstream process knowledge and experience is a plus.

📌Strong organizational and multitasking skills. 

📌Ability to work independently, take the initiative to drive long term projects, and provide regular reports to management team.

📌Excellent written and verbal communication skills in both French and English. 

📌 Proficient in Microsoft Office Suite, HubSpot, Adobe InDesign, and other digital media tools.

During your VIE mission, you will receive a flat-rate maintenance allowance exempt from income tax in France estimated at 4094.82 net. This amount is not negotiable.