Sales Operations & Renewal Specialist

Intuiface is a global SaaS platform powering interactive digital experiences across retail, museums, corporate environments, and other public-facing spaces. We help organizations transform passive screens into engaging, data-driven experiences that connect with audiences.

Our customers range from global enterprises such as Amazon, Deloitte, ServiceNow, DHL, Accenture, and Verizon, to leading consumer brands including lululemon, Hugo Boss, Yamaha, Yves Rocher, and Hilton Grand Vacations. Our platform is also trusted by renowned institutions such as the United Nations, Harvard University, The Olympic Museum, and CERN.

We operate as a distributed, remote-first team across Europe and the Americas. We value autonomy, accountability, and high standards of execution, reinforced by occasional in-person gatherings that help strengthen alignment and culture.

As we enter our next phase of growth, we are investing in strengthening our revenue engine.

We are hiring a Sales Operations & Renewal Specialist to help scale our go-to-market execution.

This is a key operational position at the center of our commercial engine, ensuring the sales team can operate efficiently and deals move smoothly from quote to contract.

You will support the full sales lifecycle by managing quotes, coordinating invoices, handling license delivery, maintaining CRM accuracy, and supporting partner transactions. You will also play an active role in managing renewals - ensuring upcoming contracts are tracked early, quoted accurately, and closed on time.

You will report directly to the Head of Sales and work closely with Customer Success and Finance. This role is ideal for a structured and disciplined operator who enjoys owning processes, staying on top of details, and helping revenue teams execute efficiently.

Key Responsibilities

Sales Operations & Deal Coordination:

• Prepare quotes and coordinate invoice generation

• Manage license delivery and order processing

• Maintain accurate CRM records and opportunity tracking

• Support partner and reseller deal coordination when applicable

Renewal & Expansion Management:

• Maintain a forward-looking renewal calendar and proactively track upcoming renewals

• Prepare renewal and expansion quotes in coordination with Sales

• Coordinate with customer and reseller procurement teams for contract processing

• Help ensure renewals and extensions close smoothly and on schedule

CRM & Reporting Discipline:

• Maintain CRM data accuracy and pipeline hygiene

• Support sales reporting and KPI tracking

• Monitor pipeline coverage and forecast inputs

Process & Continuous Improvement:

• Identify friction points in the sales and renewal lifecycle

• Improve operational workflows across quoting, renewals, and CRM management

• Help standardize documentation and internal processes

• Contribute to building a scalable and predictable revenue engine

Experience:

• 3–5+ years in Sales Operations, Deal Desk, or similar commercial operations roles

• Experience in SaaS or subscription-based businesses

• Strong CRM experience (Salesforce preferred)

• Comfortable working with revenue data, pipelines, and performance metrics

Personal Attributes:

• Highly disciplined and detail-oriented

• Strong organizational and process management skills

• Structured thinker with strong follow-through

• Excellent written and verbal communication skills in English

• Comfortable working in a distributed, remote environment

• Ambitious and eager to grow within a scaling company
  

Why Join Now?

• High ownership and autonomy

• Remote-friendly, global team

• Direct exposure to executive leadership

• Opportunity to shape the commercial backbone of a growing SaaS platform

We’re looking for someone who wants more than a job - someone who wants to help build a scalable revenue engine and grow with the company.