Solution Engineer - DACH & North Europe

🚀 Join OneStock: Let's shape the future of retail together!

OneStock is a French software provider and European leader in web order orchestration solutions (Order Management System). Our innovative solutions connect physical and digital commerce to provide a seamless and high-performing customer experience.

With over 12 million orders managed annually and 10,000 stores equipped worldwide (Jules, LVMH, Petit Bateau, ba&sh, etc.), we are committed to pushing the boundaries of Retail Tech.

Present in France, the UK, Italy, Germany, and recently in the United States, w e have big ambitions driven by strong values:

• Agility

• Kindness

• Excellence

💡 Why join us?

Working at OneStock means:

• Participating in innovative projects at the heart of modern retail challenges.

• Evolving in a human-sized environment (120 employees) where your ideas matter.

• Enjoying a supportive company culture, with moments of conviviality (afterworks, yoga, sports, etc.).

• Benefiting from transparent communication and a flexible working environment (remote work, adaptable hours).

✨ Your role as a Solution Engineer

Working in close collaboration with our Sales (DACH, FR and UK), Product and Onboarding & Support teams, the Solution Engineer actively participates in the pre-sales phases of the OneStock solution. As a solution expert, you bring business, technical and project experience to the pre-sales process. You are also a key role in a smooth transition to project detailed design. 

The pre-sales process at OneStock covers new prospects working with our sales and partnerships teams, as well as cross-sell for helping existing customers improve their omni-channel offering.

As a Solution Engineer working in the pre-sales team at OneStock, we expect you to: 

• Demonstrate a strong understanding of Retail, e-Commerce and Order Management solutions, with a deep knowledge of the retail tech environment

• Participate in strategic sales engagement with enterprise customers and partners

• Manage RFP process and solution design, especially on functional, integration and project topics (planning and project cost)

• Be present and co-facilitate meetings/workshops/support sessions to present the functional, integration and project topics to the various contacts at the prospects

• Participate in the drafting of commercial/RFP documents in particular on the functional, integration and project part (planning and project cost)

• Implement standard documents and procedures that are consistent between the different sales teams

• Participate in the customer follow-up once the production is completed, in close collaboration with the project managers, the support and the sales teams, on cross-selling or performance optimization phases of the solution

🎯 Your profile :

You are a passionate person and already have solid experience in retail and/or IT systems integration.

You also have:

• Fluency in German and English. Italian is a strong plus ! 

• Experience as a pre-sales engineer in a SaaS sales environment for at least 5 years, or have demonstrated the equivalent skill set over a range of roles.

• Knowledge of project management methodology and software integration in Retail, Ecommerce and Order Management Systems, or have experience in multiple other areas of the supply chain and can demonstrate the ability to quickly understand new areas. 

• Excellent listening, communication and presentation skills to influence all levels of an organization, including executive level.

🌟 Working conditions :

You will be able to work fully remotely in Germany or located in the UK or France office.

Regular travel is expected to France (including Toulouse where the head office is located), Germany and the rest of Europe (UK, Italy, Spain).

In order to understand our customers' market, this new employee will participate in projects and will work closely with the project, development and support teams of the Onboarding and Support team.

🛠 Recruitment process

At OneStock, we value your time and commitment. Our process is simple :

• HR interview to check your alignment with our values and your motivation.

• Interview with the future manager to assess your technical skills and compatibility with the position.

• Technical test to analyze your mastery of the required skills and your ability to solve complex problems.

• Final interview to evaluate your potential for growth within the team and the company.

We’re just waiting for you!
📩 Apply now and become a driver of change in retail. 🌟