Solution Engineer North America

OneStock is a fast growing, profitable, customer-focused OMS SaaS company with 100+ clients. Our innovative software suite allows omnichannel brands & distributors to unify their stock, provide an accurate real-time order promise, and fulfil orders from every stock point. 

In June 2024, we received a significant investment ($72M) from Summit Partner to become a category leader in the OMS Space. OneStock is part of the MACH Alliance and recognized as a leading technology in the OMS space

As a Solution Engineer, you will work closely with our Head of Sales and the SE Team lead to support US opportunities.

Working in close collaboration with our Sales, Product and Support teams, the Solution Engineer actively participates in the pre-sales phases of the OneStock solution. As a solution expert, you bring business, technical and project experience to the pre-sales process. You are also a key role in a smooth transition to project detailed design.

As a Solution Engineer working in the pre-sales team at OneStock, we expect you to: 

💼 Demonstrate a strong understanding of Retail, e-Commerce and Order Management solutions, with a deep knowledge of the retail tech environment

🕶 Participate in strategic sales engagement with enterprise customers and partners

😁 Manage RFP process and solution design

🙋 Facilitate meetings/workshops/support sessions to present the functional and technical aspects of the solution to prospects

🚀 Participate in the drafting of architecture diagram, RFP documents presentations and others

🙎 Participate in the customer follow-up once the production is completed, in close collaboration with the project managers, the support and the sales teams, on cross selling or performance optimization phases of the solution

🔄 Conduct demonstrations and onsite presentations

🎯 Create a wining presales process

You are a passionate person and already have solid experience in retail and/or supply chain

You also have 💼:

• Experience as a pre-sales engineer in a SaaS environment for at least 5 years, or have demonstrated the equivalent skill set over a range of roles 🎲

• Knowledge of project management methodology and software integration in Retail, Ecommerce and Order Management Systems, or have experience in multiple other areas of the supply chain 

• Demonstrate the ability to quickly understand new areas. 

• Excellent listening, communication and presentation skills to influence all levels of an organisation

Working Conditions:

• You will be able to work fully remotely in the USA.

• Regular travel is expected to the US, Canada, France. 

• Competitive package